Taylor Media, LLC
TERMS OF USE (last updated June 9, 2005)
The services that Juiced
Host, a division of Taylor Media, LLC (the “Company”)
provides to you are subject to this Terms of Use (“TOU”).
You will hereinafter be referred to as “Customer,” the
scope of which definition will include, without limitation, your
agents, employers, and employees. This TOU, in addition to any Order
Form (as defined below) and any other specific agreement for Company
Services (as defined below) between Customer and the Company, represents
the complete understanding and agreement between the Company and
Customer. Except when expressly agreed to the contrary in writing
signed by an authorized representative of the Company, this TOU supersedes
any other agreement, whether written, oral, by conduct, or otherwise.
THE COMPANY RESERVES THE RIGHT TO UPDATE THE TOU (INCLUDING, WITHOUT
LIMITATION, CHANGING OR DISCONTINUING ANY OF THE “COMPANY SERVICES” AS
DEFINED BELOW) AT ANY TIME WITHOUT NOTICE TO CUSTOMER. ANY SUCH CHANGE
OR DISCONTINUANCE WILL LEGALLY BIND CUSTOMER FROM THE TIME WHEN THE
COMPANY PUBLISHES AN UPDATED VERSION OF THE TOU ON THE WEB SITE.
IT IS CUSTOMER’S SOLE RESPONSIBILITY, AND IT IS NOT THE COMPANY’S
RESPONSIBILITY WHATSOEVER, TO ENSURE THAT CUSTOMER IS UP-TO-DATE
ON THE MOST CURRENT VERSION OF THE TOU.
The most current version of the TOU can be reviewed by clicking
on the “Terms of Use” hypertext link located at the bottom
of the Company’s web site (the “Web Site”) pages.
THE SUBMISSION OF CUSTOMER’S “ORDER FORM” (WHICH
DEFINITION INCLUDES, WITHOUT LIMITATION, THE COMPANY’S ONLINE
ORDER FORM, HARD COPY WRITTEN ORDER FORM, AGREEMENTS FOR COMPANY
SERVICES, OR TELEPHONE ORDERS), OR CUSTOMER’S USE OF ANY COMPANY
SERVICES, WILL IMMEDIATELY AND AUTOMATICALLY CONSTITUTE CUSTOMER’S
ACCEPTANCE OF THE TOU AND WILL BIND CUSTOMER TO THE TOU ACCORDINGLY.
CUSTOMER REPRESENTS AND WARRANTS THAT CUSTOMER HAS READ THIS TOU
THOROUGHLY, HAS HAD SUFFICIENT OPPORTUNITY TO SEEK LEGAL COUNSEL
OR HAS WAIVED SUCH OPPORTUNITY, AND THEREFORE CLEARLY UNDERSTANDS
AND AGREES TO ALL THE TERMS AND CONDITIONS CONTAINED IN THIS TOU.
Wherever in this TOU the masculine, feminine, or neuter gender is
used, it will be construed as including all genders, and wherever
the singular is used, it will be deemed to include the plural and
vice versa, where the context so requires. In each and every instance
herein, the term “including” will mean “including,
but not limited to.”
The Company will provide Company Services to Customer in exchange
for fees and full compliance with the following terms and conditions:
1. PROVISION OF COMPANY SERVICES
a. Company Services Defined. “Company Services” include
the following:
(i) any act of preparing, setting up, connecting, maintaining, terminating,
or reconnecting “Customer’s Account” (which definition
includes all billing data related to Company Services and the space
on the particular Web server that the Company provides to Customer
for the purpose of providing Company Services to Customer);
(ii) any use by Customer, or any access provided to Customer by
the Company, of computing, telecommunications, software, information,
hardware, and equipment provided by the Company or third parties
affiliated with the Company;
(iii) any act, or provision of any service, by the Company to Customer
related to web hosting and domain name registrations (including server
usage and technical support), regardless of duration and whether
paid for or not;
(iv) any provision by the Company to Customer, of any space, Internet
connectivity, or electrical power;
(v) any access or use related to the Web Site, including the Web
Site itself;
(vi) any other service mentioned in the TOU;
(vii) any other service provided by the Company to Customer, whether
used or not;
(viii) any other service related to the Company that is used by
Customer, whether offered or provided by the Company to Customer.
b. Amendment of Fees & Charges. The Company may amend the fees
and/or charges for any Company Services without prior notice to Customer.
c. Management & Backup of Data. Except where the Company has
expressly agreed in writing to the contrary, Customer is solely and
entirely responsible, and the Company is in no way responsible, for
the management and backup of all Customer data, and all updates,
upgrades, and patches to any software that Customer uses in connection
with Company Services.
d. Maintenance Windows. Customer acknowledges and agrees to the
weekly scheduled maintenance windows, which the Company may perform
at least every week. Customer understands and agrees that during
a scheduled maintenance window, any or all Company Services may be
unavailable. Customer further understands and agrees that the Company
has the right to conduct an emergency maintenance window at any time,
during which any or all Company Services may be unavailable.
e. License to Occupy Only. Customer acknowledges that Customer has
no real property interest in any equipment space provided to Customer
by the Company, and Customer agrees that any such provision of equipment
space grants Customer only a license to occupy the equipment space.
Payment by Customer for the equipment space does not create or vest
in Customer (or in any other party) any leasehold estate, easement,
ownership interest, lien, or other proprietary right or interest
of any nature in any part of the Company’s premises or facilities
including the equipment space.
f. Domain Name Registrations. Company Services related to the registration
of a domain name is limited to the submission of the registration
request to the appropriate registrar. THERE IS NO GUARANTEE, AND
THE COMPANY SPECIFICALLY DISCLAIMS ANY SUCH GUARANTEE, THAT A PARTICULAR
APPLICATION FOR A DOMAIN NAME WILL BE ACCEPTED, APPROVED, OR REGISTERED.
Customer understands and agrees that each individual domain name
constitutes a single submission. It is Customer’s sole responsibility
to provide accurate information and to notify the appropriate registrar
directly, and NOT the Company, about any change to the original information.
For country code top-level domain names, Customer acknowledges that
the fees are non-refundable, even if the domain name is rejected
(because the fee is for the service of submitting the application).
Customer understands and acknowledges that each individual registry
or registrar may have additional domain registration fees that Customer
will have to pay.
g. Third Party Services or Products. Customer acknowledges and agrees
that any recommendation made by the Company’s employees for
services or products ancillary to Company Services are the recommendations
of that employee only and not of the Company. The Company does not
warrant the integrity or quality of the services or products provided
by such third parties. Customer agrees to hold the Company, any third
party entity related to the Company (including third party vendors),
and the Company’s executives, directors, officers, attorneys,
managers, employees, consultants, contractors, agents, parent companies,
subsidiaries, and co-subsidiaries (herein and hereinafter meaning
any company owned by the same parent company, whether partially or
wholly) harmless from and against any and all liabilities, losses,
costs, judgments, damages, claims, or causes of action, including
any and all legal fees and expenses arising out of or related to
Customer’s reliance on any recommendation made by an employee
of the Company regarding services or products ancillary to Company
Services.
h. The Company’s Right of Refusal & Termination. The Company
may, at its sole discretion, refuse Company Services to any Customer
(whether potential, new, or existing) and/or terminate the supply
of Company Services to Customer immediately, with or without any
prior notice, if the Company deems Customer to be in breach of the
TOU, notwithstanding that Customer may be in breach of any other
agreement by complying with the TOU.
2. USE OF COMPANY SERVICES
a. Customer’s Account. Only Customer may use Customer’s
Account, which is defined as including all billing data related to
Customer Services and the space on the particular Web server that
the Company provides to Customer for the purpose of providing Company
Services to Customer. Customer may not transfer, sell, lease, rent,
or assign, in any way, any part or whole of Customer’s Account
and/or Company Services to any party, unless Customer obtains the
Company’s prior written consent.
b. Customer’s Password. Customer agrees to maintain a secure
password (“Customer’s Password”) to Customer’s
Account, as approved and accepted by the Company. Customer is solely
responsible for changing and maintaining Customer’s Password
as required to ensure secure access to Customer’s Account.
Customer is also solely responsible, and the Company is in no way
responsible, for ensuring the confidentiality and secrecy of Customer’s
Password. If Customer forgets or loses Customer’s Password
or requires a new password, Customer agrees to abide by all the security
measures and procedures that the Company may implement and require
of Customer, including Customer’s provision to the Company
of valid identification, credit card number, or notarized affidavit.
Customer understands and agrees that if Customer does not comply
with or does not satisfy (in the Company’s sole discretion)
the Company’s security and identification verification procedures,
then the Company reserves the right to refuse any or all of Customer’s
inquiries and/or requests as they relate to Company Services and/or
Customer’s Account.
c. Ownership of Customer’s Account & Customer’s
Web Site. CUSTOMER ACKNOWLEDGES, WARRANTS, AND AGREES THAT THE LEGAL
OWNER OF CUSTOMER’S ACCOUNT WILL BE THE INDIVIDUAL, COMPANY,
OR ENTITY WHOSE NAME IS LISTED IN THE COMPANY’S DATABASE AS
THE OWNER OF CUSTOMER’S ACCOUNT (“ACCOUNT OWNER”).
ONLY THE ACCOUNT OWNER MAY MAKE MODIFICATIONS, INCLUDING CHANGE OF
OWNERSHIP, TO CUSTOMER’S ACCOUNT, SUBJECT TO THE COMPANY’S
WRITTEN CONSENT. CUSTOMER FURTHER ACKNOWLEDGES AND AGREES THAT THE
LEGAL OWNER OF THE WEB SITES HOSTED UNDER CUSTOMER’S ACCOUNT
WILL BE THE ACCOUNT OWNER, EXCEPT WHERE CUSTOMER’S CUSTOMERS
OWN THE WEB SITES. CUSTOMER WILL FULLY COOPERATE WITH AND ABIDE BY
ANY AND ALL OF THE COMPANY’S SECURITY MEASURES AND PROCEDURES
(INCLUDING CUSTOMER’S PROVISION TO THE COMPANY OF VALID IDENTIFICATION,
CREDIT CARD NUMBER, AND/OR NOTARIZED AFFIDAVIT) IN THE EVENT OF ANY
CONFLICT WITH REGARDS TO THE OWNERHIP OF CUSTOMER’S ACCOUNT
AND/OR WEB SITES.
d. Customer’s Lawful and Ethical Use. Customer agrees to use
the Company Services as permitted by applicable laws (including,
without limitation, local, provincial, state, and federal laws) and
in a manner that is not unethical, libelous, or contrary to public
or Company policy.
e. Customer’s Warranty, Liability, & Indemnification.
Customer acknowledges and agrees that the Company will be the sole
determinant of whether or not Customer is in breach of the TOU. Customer
is solely responsible for any legal liability arising out of, or
relating to, Customer’s use of Company Services. Customer represents,
warrants, and covenants to the Company that Customer holds the necessary
rights to use, or permit to use, any item used through any of the
Company Services, and that the use, reproduction, distribution, transmission,
or display of any data to the public, and any material to which the
public can link or access, or any aspect of Company Services made
available to the public through Customer, does NOT and will NOT:
(i) violate or potentially violate any right of any third party,
including copyrights, patents, trademarks, trade secrets, or other
proprietary rights;
(ii) constitute or potentially constitute violations, including
false advertisement, unfair competition, defamation, invasion of
privacy, invasion of rights, and discrimination;
(iii) cause or potentially cause any dispute or legal action/proceeding;
(iv) contain or potentially contain any material that is unlawful,
harmful, fraudulent, libelous, slanderous, threatening, abusive,
harassing, defamatory, vulgar, obscene, profane, hateful, or otherwise
offensive;
(v) contain or potentially contain any material that is racially,
ethnically, disputatiously, argumentatively, or ethically objectionable;
or
(vi) contain any other material that would constitute a criminal
offense, give rise to civil liability, or otherwise violate any applicable
law (including export control laws).
Furthermore, Customer represents and warrants that Customer is not
and has not been designated a suspected terrorist as defined in Executive
Order 13224, that Customer is not a party to, associated with, controlled
by, or otherwise related in any way to any individual or organization
listed in the Annex to Executive order 13224 and all updates thereto.
Customer agrees to indemnify and hold harmless the Company, any
third party entity related to the Company (including third party
vendors), and the Company’s executives, directors, officers,
attorneys, managers, employees, consultants, contractors, agents,
parent companies, subsidiaries, and co-subsidiaries from and against
any and all liabilities, losses, costs, judgments, damages, claims,
or causes of action, including any and all legal fees and expenses
arising out of or relating to Customer’s breach of any provision
of the TOU or any other third party claim with respect thereto.
f. Customer’s Prevention of Corruption. Customer must actively
endeavor to prevent any corruption of the Company’s systems,
including viruses. The Company reserves the right to run anti-virus
programs, at the Company’s sole discretion, to minimize potential
and actual damages.
g. Other Prohibited Conduct. Customer must not commit or permit
any reverse engineering, reverse assembling, disassembling, reverse
compiling, or decompiling, or any attempt to derive source code from,
any prototypes, hardware, software, or other tangible objects provided
to Customer by the Company.
h. Mandatory Upgrades. If the Company, in its sole discretion, deems
Customer or Customer’s Account to be adversely affecting the
Company’s server performance or network integrity, or Customer’s
Account is consuming use of bandwidth or disk space above the allowance
specified in Customer’s particular service package, then the
Company may request of Customer, and Customer must comply with such
request, to upgrade Customer’s Account to a service package
that would, in the Company’s sole discretion, adequately accommodate
the use, consumption, and other requirements of Customer’s
Account and accommodate the Company’s provision of Company
Services to Customer’s Account. Any and all downgrades of service
packages are subject to the Company’s sole approval and applicable
fees.
i. Fixtures & Registration of Personal Property. Customer acknowledges
and agrees that any of the Company’s equipment, whether or
not physically affixed to any part of the Company’s premises
or facilities, will not be construed to be fixtures. For Customer’s
own equipment, Customer must register, or cause the lessor of such
equipment to register (if applicable), the equipment as Customer’s
personal property whenever required by any applicable law, and Customer
agrees to pay all taxes levied upon such equipment.
j. Other Parties’ Permission & Policies. Customer’s
use of networks, computing resources, or other services from other
parties is also subject to those parties’ respective permission
and usage policies. In the event of any conflict between the usage
policies of the other parties and the TOU, the TOU will prevail and
Customer will comply with the TOU.
k. Domain Name Registrations. Customer agrees that by submitting
to the Company an Order Form for domain name registration, Customer
represents and warrants that the information submitted therein is
true, accurate, and complete, and that any and all future changes
to this information will be provided to the appropriate registrar
in a timely manner. Customer also acknowledges and agrees that any
submission of an Order Form for domain name registration does not
confer immunity from objection to either the registration or use
of the domain name.
l. Other Registry/Registrar Policies. Upon Customer’s registration
of a domain name with any registry or registrar, Customer will also
be subject to the usage policies of that registry or registrar. In
the event of any conflict between the usage policies of the particular
registry or registrar and the TOU, the TOU will prevail and Customer
will comply with the TOU.
3. CUSTOMER’S ABUSE AND BREACH
a. Customer’s Abuse Defined. Any abuse of Company Services
is a breach of the TOU ('Customer's Abuse'). Determination of what
constitutes Customer's Abuse will be at the sole discretion of the
Company. Customer's Abuse includes Customer's use of Company Services
to engage in criminal activities (including child pornography and
fraud), infringement of third party intellectual property rights,
display or communication of vulgar, offensive, defamatory, or threatening
materials, use of Company Services that disrupts the normal use of
Company Services for other customers of the Company or Customer's
customers, spawning processes, consuming excessive amounts of memory,
CPU and/or bandwidth, spamming or mass e-mailing (whether or not
it overloads a server or disrupts service to the Company's customers),
unauthorized access to or use of data, systems, or networks (including
any attempt to prove, scan or test the vulnerability of a system
or network, or to breach security or authentication measures without
express authorization of the owner of the system or network), and
interference with the Company's provisions of Company Services to
any user (including mail bombing, flooding, deliberate attempts to
overload a system, and broadcast attacks). Without limiting the scope
of the foregoing, the Company specifically forbids the storage of
illegal or pirated software, the use of any type of IRC bot and/or
proxy (including 'bnc' and 'eggdrop'), the storage or use of any
type of software intended for hacking or cracking purposes, the storage
or sale of unsolicited bulk e-mail lists intended for spamming or
resale purposes, and the forging of any TCP-IP packet header or any
part of the header information in an email or a newsgroup posting.
Customer understands, acknowledges, and agrees that Customer's Abuse
is just cause for the Company to immediately terminate this TOU and
any and all provision of Company Services to Customer.
b. Spamming. Customer understands and acknowledges that the Company
has a zero-tolerance policy against the sending of unsolicited bulk
e-mails and/or commercial messages over the Internet (“Spam” or “Spamming”),
which definition also includes maintaining an open SMTP policy, engaging
in Spamming using the services of another Internet service provider
(“ISP”) or Internet presence provider (“IPP”)
and referencing in the Spam a web site hosted on the Company’s
server, and selling or distributing software on a web site that facilitates
Spamming and resides on a server of the Company. Spamming is strictly
prohibited under the TOU and is just cause for the Company to terminate
this TOU and any and all provision of Company Services to Customer.
c. Disciplinary Measures. In the event of Customer’s Abuse,
the Company may implement, at the Company’s sole discretion,
any disciplinary measure, including warning, suspension, or termination
of Customer’s Account and all provision of Company Services
to Customer. If Customer has been suspended, and the Company chooses
to repeal the suspension, the Company may, at its sole discretion,
charge Customer a reconnection charge before the Company provides
any further Company Services to Customer. Customer acknowledges and
agrees that if a Customer’s Account has been suspended or placed
on hold, the Company may redirect visitors of the particular Customer’s
web site to the Company’s technical support web page. Customer
further agrees to indemnify and hold harmless the Company, any third
party entity related to the Company (including third party vendors),
and the Company’s executives, directors, officers, attorneys,
managers, employees, consultants, contractors, agents, parent companies,
subsidiaries, and co-subsidiaries from and against any and all liabilities,
losses, costs, judgments, damages, claims, or causes of action, including
any and all legal fees and expenses arising out of or relating to
the Company placing Customer’s Account on hold.
d. Monitoring. The Company reserves the right, and Customer consents,
to the Company monitoring Company Services and the content on Customer’s
web site(s) to determine whether or not Customer is using Company
Services in compliance with the TOU. However, Customer understands
and acknowledges that the Company does not monitor Customer’s
communications, activities, or web site content as a general practice,
and the Company expressly disclaims that it maintains any such general
practice.
e. Misclassification. Customer acknowledges that Customer’s
activity may be misclassified as Customer’s Abuse. A Customer
who believes that Customer’s activity has been misclassified
may appeal to the Company’s Technical Support Manager. Determination
of whether or not Customer’s activity is indeed Customer’s
Abuse is at the Company’s sole discretion. Customer further
agrees to hold harmless the Company, any third party entity related
to the Company (including third party vendors), and the Company’s
executives, directors, officers, attorneys, managers, employees,
consultants, contractors, agents, parent companies, subsidiaries,
and co-subsidiaries from and against any and all liabilities, losses,
costs, judgments, damages, claims, or causes of action, including
any and all legal fees and expenses arising out of or relating to
the Company misclassifying Customer’s activities as Customer’s
Abuse.
f. Breach of the TOU. Customer agrees to report to the Company any
breach of the TOU by Customer, any other customer of the Company,
or anyone else using Company Services or associated with the Company.
If Customer is unsure of whether or not a particular activity constitutes
a violation of the TOU, Customer must notify the Company and the
Company may make such determination. The final determination of what
constitutes breach of the TOU will be at the Company’s sole
discretion.
g. Civil &/or Criminal Liability for Breach. CUSTOMER ACKNOWLEDGES
AND AGREES THAT ANY BREACH OF THE TOU BY CUSTOMER MAY RESULT IN CIVIL
ACTION AND/OR CRIMINAL PROSECUTION.
4. TERMINATION
a. Cause for Termination. CUSTOMER UNDERSTANDS, ACKNOWLEDGES, AND
AGREES THAT IF THE COMPANY DEEMS CUSTOMER TO BE INVOLVED, IN ANY
WAY, IN ANY BREACH OF THE TOU THE COMPANY RESERVES THE RIGHT TO IMMEDIATELY
TERMINATE, WITHOUT ANY PRIOR NOTICE TO CUSTOMER, THE TOU AND COMPANY
SERVICES TO CUSTOMER. THE COMPANY WILL NOT IN ANY WAY BE LIABLE TO
CUSTOMER, AND CUSTOMER WILL MAKE NO CLAIM AGAINST THE COMPANY, FOR
TERMINATING THE TOU OR COMPANY SERVICES TO CUSTOMER AS PROVIDED HEREIN.
b. Bankruptcy & Insolvency. In the event Customer becomes insolvent
or any bankruptcy petition is filed by Customer or any third party
against Customer, this TOU will automatically terminate and the Company
may immediately terminate Company Services to Customer without prior
notice and/or any penalty whatsoever. Customer further consents to
the grant of relief from any automatic stay of proceedings against
the Company in such event.
c. Survival. The following sections of this TOU will survive the
expiry or termination of this TOU for any reason: 3(d); 3(f); 4 to
8 inclusive; 10; 11; 15 to 20 inclusive.
5. INDEMNIFICATION
CUSTOMER AGREES TO PROTECT, DEFEND, HOLD HARMLESS, AND INDEMNIFY
THE COMPANY, ANY THIRD PARTY ENTITY RELATED TO THE COMPANY (INCLUDING
THIRD PARTY VENDORS), AND THE COMPANY’S EXECUTIVES, DIRECTORS,
OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS,
AGENTS, PARENT COMPANIES, SUBSIDIARIES, AND CO-SUBSIDIARIES FROM
AND AGAINST ANY AND ALL LIABILITIES, LOSSES, COSTS, JUDGMENTS, DAMAGES,
CLAIMS, OR CAUSES OF ACTIONS, INCLUDING ANY AND ALL LEGAL FEES AND
EXPENSES, ARISING OUT OF OR RESULTING IN ANY WAY FROM CUSTOMER’S
USE OF COMPANY SERVICES.
6. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT,
AND UNDER NO THEORY OF LAW OR EQUITY, WILL THE COMPANY (INCLUDING
THE COMPANY’S EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS,
EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES,
CO-SUBSIDIARIES, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS,
OR THE LIKE) OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING
COMPANY SERVICES, BE LIABLE FOR THE LOSS OF A DOMAIN NAME, OR ANY
BUSINESS OR PERSONAL LOSS, REVENUE DECREASE, EXPENSE INCREASE, COST
OF SUBSTITUTE PRODUCTS AND/OR COMPANY SERVICES, OR ANY OTHER LOSS
OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL,
PUNITIVE OR INDIRECT DAMAGES OF ANY KIND – EVEN IF THE COMPANY
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES – (I) ARISING
OUT OF ANY USE OF OR INABILITY TO USE ANY COMPANY SERVICES, OR (II)
RELATED TO THE COMPANY’S MIGRATION OR MOVEMENT OF ANY EQUIPMENT
BELONGING TO CUSTOMER AND/OR THE COMPANY. THE COMPANY’S TOTAL
CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY THIRD PARTY, FOR
ANY AND ALL DAMAGES, RELATED TO THE TOU OR CUSTOMER SERVICES, INCLUDING
THOSE FROM ANY NEGLIGENCE, ANY ACT OR OMISSION BY THE COMPANY OR
THE COMPANY’S REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF
LAW OR EQUITY, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE SETUP
FEE OR THE MONTHLY FEES PAID BY CUSTOMER FOR COMPANY SERVICES, WHICHEVER
IS GREATER.
7. DISCLAIMER
a. No Warranties. EXCEPT FOR THE WARRANTIES EXPRESSLY SET FORTH
IN THIS TOU, NO ADVICE, WHETHER WRITTEN, ORAL, OR OTHERWISE, THAT
IS GIVEN BY THE COMPANY, ITS EMPLOYEES, AGENTS, LICENSORS, OR THE
LIKE, WILL CREATE A WARRANTY AND ANY RELIANCE ON SUCH INFORMATION
OR ADVICE BY CUSTOMER WILL BE AT CUSTOMER SOLE RISK, AND THE COMPANY
WILL IN NO WAY BE LIABLE TO ANYONE FOR SUCH RELIANCE.
b. Backup of Data & Insurance. CUSTOMER ACKNOWLEDGES AND AGREES
THAT IT IS CUSTOMER’S SOLE RESPONSIBILITY, AND THAT COMPANY
IS IN NO WAY RESPONSIBLE, FOR THE BACK UP OF CUSTOMER’S DATA
AND FOR THE MAINTENANCE OF ADEQUATE INSURANCE IN RELATION TO CUSTOMER’S
EQUIPMENT.
c. Changes, Modifications, Movement, & No Backup of Data. CUSTOMER
AGREES THAT THE COMPANY MAY DISCONTINUE, UPGRADE, REPLACE, MODIFY,
CHANGE, OR PHYSICALLY MOVE IN ANY WAY, WITHOUT LIMITATION, ANY SOFTWARE,
APPLICATION, PROGRAM, DATA, HARDWARE, EQUIPMENT, OR PORTIONS OR COMPONENTS
THEREOF, USED TO PROVIDE CUSTOMER WITH COMPANY SERVICES. CUSTOMER
UNDERSTANDS, ACKNOWLEDGES, AND AGREES THAT CERTAIN CHANGES TO COMPANY
SERVICES MAY AFFECT THE OPERATION OF CUSTOMER’S PERSONALIZED
APPLICATIONS AND CONTENT. THE COMPANY MAKES NO WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, REGARDING THE PERFORMANCE, CONDITION,
OR EXISTENCE OF ANY OF CUSTOMER’S PERSONALIZED APPLICATIONS
AND CONTENT. CUSTOMER ALSO AGREES THAT CUSTOMER IS SOLELY RESPONSIBLE,
AND THE COMPANY IS NOT RESPONSIBLE OR LIABLE IN ANY WAY, FOR ANY
OF CUSTOMER’S PERSONALIZED APPLICATIONS AND CONTENT, INCLUDING
THE MANAGEMENT AND BACKUP OF ANY AND ALL CUSTOMER DATA AND ADEQUATE
INSURANCE OF CUSTOMER’S EQUIPMENT.
d. Systems Information. THE COMPANY MAKES NO WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, REGARDING THE QUALITY, ACCURACY, OR VALIDITY
OF THE DATA AND/OR INFORMATION AVAILABLE. USE OF INFORMATION OBTAINED
FROM OR THROUGH THE COMPANY IS AT THE SOLE RISK OF CUSTOMER.
e. Interconnecting Networks Information. CUSTOMER ACKNOWLEDGES THAT
THE DATA OR INFORMATION AVAILABLE THROUGH THE INTERCONNECTING NETWORKS
MAY NOT BE ACCURATE, AND THAT THE COMPANY HAS NO ABILITY OR AUTHORITY
OVER THE DATA OR INFORMATION. THE COMPANY MAKES NO WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, REGARDING THE QUALITY, ACCURACY,
OR VALIDITY OF THE DATA OR INFORMATION RESIDING ON OR PASSING THROUGH
THE INTERNCONNECTING NETWORKS. USE OF DATA OR INFORMATION OBTAINED
FROM OR THROUGH COMPANY SERVICES IS AT THE SOLE RISK OF CUSTOMER.
f. Third Party Licenses. CUSTOMER UNDERSTANDS AND ACKNOWLEDGES THAT
THE COMPANY MAKES A REASONABLE EFFORT TO PROVIDE CUSTOMER WITH TECHNOLOGIES,
DEVELOPMENTS, AND INNOVATIONS (COLLECTIVELY “TECHNOLOGIES”),
PART OF WHICH ARE BEING LICENSED OR CO-BRANDED FROM OR BY THIRD PARTY
ENTITIES. HOWEVER, THE COMPANY MAKES NO WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, REGARDING THE QUALITY, ACCURACY, RELIABILITY,
VALIDITY, OR CONTINUED EXISTENCE OF ANY OR ALL ASPECTS OF SUCH TECHNOLOGIES.
MOREOVER, THE COMPANY SPECIFICALLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE FOR SUCH TECHNOLOGIES. FURTHERMORE,
CUSTOMER WILL NOT HOLD THE COMPANY, ANY THIRD PARTY ENTITY RELATED
TO THE COMPANY (INCLUDING THIRD PARTY VENDORS), OR THE COMPANY’S
EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES,
CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES
AND CO-SUBSIDIARIES LIABLE IN ANY WAY FOR THE REVOCATION OF ANY LICENSE,
WHICH HAS BEEN LICENSED TO THE COMPANY FROM OR BY THIRD PARTIES,
THAT RESULTS IN ANY ACTUAL OR POTENTIAL HARM, DAMAGE, COST, EXPENSE,
OR OTHERWISE TO CUSTOMER, CUSTOMER’S BUSINESS, CUSTOMER’S
AFFILIATES, CUSTOMER’S CUSTOMERS, OR ANYONE OR ANYTHING RELATED
TO CUSTOMER. THE USE OF THE TECHNOLOGIES OBTAINED FROM OR THROUGH
THE COMPANY, OR ANY OTHER REFERRED THIRD PARTY, WHETHER DIRECTLY
OR INDIRECTLY, IS AT THE SOLE RISK OF CUSTOMER.
g. Non-Company Products. REGARDING NON-COMPANY PRODUCTS AND SERVICES,
ANY MENTION THEREOF, OR ANY STATEMENT RELATED THERETO, BY THE COMPANY,
ANY THIRD PARTY ENTITY RELATED TO THE COMPANY (INCLUDING THIRD PARTY
VENDORS), OR THE COMPANY’S EXECUTIVES, DIRECTORS, OFFICERS,
ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS,
PARENT COMPANIES, SUBSIDIARIES, AND/OR CO-SUBSIDIARIES IS FOR INFORMATION
PURPOSES ONLY AND DOES NOT CONSTITUTE AN ENDORSEMENT OR RECOMMENDATION
BY THE COMPANY OR THE INDIVIDUALS AND ENTITIES LISTED IN THIS SECTION.
THE COMPANY DISCLAIMS ANY AND ALL LIABILITIES FOR ANY REPRESENTATION
OR WARRANTY MADE BY THE VENDORS OF SUCH NON-COMPANY PRODUCTS OR SERVICES.
h. The Web Site. THE SERVICES, INFORMATION, AND DATA (COLLECTIVELY
THE “INFORMATION”) MADE AVAILABLE ON THE COMPANY’S
WEB SITE ARE PROVIDED “AS IS,” WITHOUT WARRANTIES OF
ANY KIND. THE COMPANY EXPRESSLY DISCLAIMS ANY REPRESENTATION AND
WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY WILL HAVE ABSOLUTELY
NO LIABILITY IN CONNECTION WITH THE INFORMATION, INCLUDING ANY LIABILITY
FOR DAMAGE TO THE WEB SITE USER’S COMPUTER, ANY HARDWARE, DATA,
INFORMATION, MATERIALS, AND BUSINESS RESULTING FROM THE INFORMATION,
OR THE LACK OF INFORMATION, AVAILABLE ON THE COMPANY’S WEB
SITE. THE COMPANY WILL HAVE NO LIABILITY FOR:
(i) ANY AND ALL LOSSES OR INJURIES CAUSED, IN WHOLE OR IN PART,
BY THE COMPANY’S ACTIONS, OMISSIONS, OR NEGLIGENCE, OR FOR
CONTINGENCIES BEYOND THE COMPANY’S CONTROL IN PROCURING, COMPILING,
OR DELIVERING THE INFORMATION;
(ii) ANY AND ALL ERRORS, OMISSIONS, OR INACCURACIES IN THE INFORMATION
REGARDLESS OF HOW CAUSED, OR DELAYS OR INTERRUPTIONS IN DELIVERY
OF THE INFORMATION; OR
(iii) ANY DECISION MADE, OR ACTION TAKEN OR NOT TAKEN, IN RELIANCE
UPON THE INFORMATION FURNISHED ON THE WEB SITE. THE COMPANY MAKES
NO WARRANTY, REPRESENTATION, OR GUARANTY AS TO THE CONTENT, SEQUENCE,
ACCURACY, TIMELINESS, OR COMPLETENESS OF THE INFORMATION ON THE WEB
SITE, OR THAT THE INFORMATION IS RELIABLE FOR ANY REASON. THE COMPANY
MAKES NO WARRANTY, REPRESENTATION, OR GUARANTY THAT THE INFORMATION
WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS CAN BE CORRECTED.
CUSTOMER WILL MAKE NO CLAIM, COMPLAINT, OR PROCEEDING AGAINST THE
COMPANY FOR ANY OR ALL PORTIONS OF THE WEB SITE THAT MAY REQUIRE
THE DOWNLOADING OF WEB SITE COOKIES FOR CUSTOMER TO ACCESS SUCH PORTIONS
OF THE WEB SITE. FOR THE PURPOSES OF THIS SECTION, “THE COMPANY” INCLUDES
THE COMPANY’S DIVISIONS, SUBSIDIARIES, CO-SUBSIDIARIES, SUCCESSORS,
PARENT COMPANIES, AND THEIR (INCLUDING THE COMPANY’S) EXECUTIVES,
DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS,
CONTRACTORS, AGENTS, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS,
LICENSORS AND THE LIKE.
8. PAYMENT
a. Billing Cycle. The billing or invoicing of Customer’s Account
may vary depending on various factors, including the date on which
Customer becomes a customer of the Company and the particular Company
Services that the Company is providing Customer. The Company’s
provision of Company Services to Customer for one (1) month will
constitute one “Billing Cycle” which will begin on the
first day, and end on the last day, of each calendar month. The Billing
Cycle will continue to renew each month until the Company receives
a “Cancellation Request” from Customer in accordance
with this TOU. The first Billing Cycle for Customer’s Account
will commence on the day that the Company receives Customer’s
Order Form. If the Company receives the Order Form on or after the
first day of a calendar month, then the Company may pro-rate accordingly
the charges and fees for that month. The Company reserves the right
to modify the Billing Cycle, at any time and without prior notice,
so that Customer may be billed or invoiced for Company Services more
or less frequently. Any period during which Customer’s account
is suspended or on hold will be included in the Billing Cycle.
b. Payment Due. Customer must ensure that the Company receives full
payment for Company Services before the beginning of each Billing
Cycle, including the initial Billing Cycle. Customer is solely responsible
for ensuring that the Company receives payment before the applicable
due date. The Company may, at its sole discretion, decide not to
provide Customer with Company Services until the Company receives
full payment in advance.
c. Methods of Payment. Methods of payment accepted by the Company
are check, money order, or credit card. If Customer is paying by
check or money order, the payment must be sent to the Company’s
address as it appears on the Web Site. The Company will charge Customer
a fifteen U.S. dollar (US$25.00) service charge for each check that
is not honored or for each credit card payment that is charged back.
d. Overages. The Company may charge Customer for any “Overages,” which
includes excessive bandwidth and disk space use (which is any use
of bandwidth or disk space above the allowance specified in Customer’s
particular service package). Customer is solely responsible for preventing
any and all Overages on a daily basis. Customer acknowledges and
agrees that the Company has no obligation to warn Customer about
any pending or actual Overage.
e. Delinquent Customer’s Account. Customer’s Account
will be deemed “Delinquent” if the Company does not receive
payment for Company Services within five (5) days after the commencement
of a Billing Cycle.
f. Penalties for Delinquent Customer’s Account. A Customer’s
Account that is Delinquent may be put on hold and Customer may be
prevented from using Customer’s Account. Delinquent Customer’s
Account may have visitors redirected from Customer’s web site
to the Company’s technical support web page. A Delinquent Customer’s
Account that is unpaid for an entire Billing Cycle may, at the Company’s
sole discretion, have any or all files archived, purged, or otherwise
deleted. Customer’s Account will continue to accrue charges
(including interest charges) while Customer’s Account is on
hold.
g. Reconnection Charge. The Company may charge Customer, and Customer
must pay, a reconnection service charge of fifty U.S. dollars (US$50.00)
to remove the hold on Customer’s Account and to remove Customer’s
Account from Delinquent status.
h. Amendments. The Company may amend the fees and/or charges for
any of the Company Services without prior notice to Customer.
i. Applicable Taxes. The Company will charge Customer, and Customer
must pay to the Company, all applicable taxes, including any retroactive
tax on past fees or charges (whether already paid or not) in cases
where the Company is under a legal obligation to collect such tax
from Customer. Customer is solely responsible for any and all other
taxes, which Customer is under a legal obligation to pay.
9. CANCELLATION REQUESTS
a. Automatic Renewal. The TOU will bind Customer, and Customer will
be deemed to have accepted the TOU, upon the Company’s receipt
of Customer’s Order Form. The TOU, and the particular service
agreement(s) executed between Customer and the Company (if any),
will automatically renew upon expiration of the relevant Billing
Cycle until Customer makes a proper “Cancellation Request.”
b. Cancellation Request Defined. “Cancellation Request” means
Customer’s request, in accordance with this TOU, to the Company
to cease the provision of Company Services for the particular Customer’s
Account. For a valid Cancellation Request that the Company will deem
effective, Customer must make any and all Cancellation Requests according
to the following specifications:
(i) Monthly Basis. If Customer pays on a monthly basis, a Cancellation
Request must be given by writing via facsimile, first class postal
service (postage prepaid), or by prepaid overnight commercial courier
delivered to the Company’s Customer Service Department (address
available on the Web Site). A Cencellation Request my be given via
email, but will not be considered delivered unless the Customer receives
an acknowledgment from the Company that the Customer's Cncellation
Request email was received. The Cancellation Request must be received
by the Company before 5:00 p.m. PST on the last business day of the
Customer's Billing Cycle in order for the Cancellation Request to
be processed by the end of the same Billing Cycle; otherwise, the
Company will automatically renew Customer’s Account for the
next month or Billing Cycle. CHARGES ARE NOT PRO-RATED WHEN CUSTOMER
TERMINATES CUSTOMER’S ACCOUNT WITH THE COMPANY.
(ii) Non-Monthly Basis. If Customer pays on a non-monthly basis
(three (3), six (6), twelve (12), or other number of multiple months),
a Cancellation Request for Customer’s Account must be given
by writing via facsimile, first class postal service (postage prepaid),
or by prepaid overnight commercial courier delivered to the Company’s
Customer Service Department (address available on the Web Site).
A Cencellation Request my be given via email, but will not be considered
delivered unless the Customer receives an acknowledgment from the
Company that the Customer's Cncellation Request email was received.
The Cancellation Request must be received by the Company before 5:00
p.m. PST, fifteen (15) days before the anniversary date of when the
Company received Customer’s Order Form for the Cancellation
Request to be processed before such anniversary date; otherwise,
the Company will automatically renew Customer’s Account, and
Customer will be bound and responsible, for the next applicable period.
CHARGES ARE NOT PRO-RATED WHEN CUSTOMER TERMINATES CUSTOMER’S
ACCOUNT WITH THE COMPANY.
c. Full Payment Requirement. Customer’s Account must be PAID
IN FULL before any Cancellation Request will be considered effective.
d. 30-Day Money Back Guarantee. The Company will provide Customer
a thirty (30) day money back guarantee. If Customer is not satisfied
with Company Services within the first thirty (30) days of receiving
Company Services, Customer may request a refund of the fees Customer
has paid in advance. The thirty (30) day period will commence on
the earlier of the day the Company receives from Customer an Order
Form. Any and all setup fees, Overages, other charges, and domain
name registration fees are NOT refundable.
10. IP ADDRESSES
The Company maintains control and ownership of any and all IP numbers
and addresses that may be assigned to Customer, and the Company reserves
the right to change or remove, at the Company’s sole discretion,
any and all IP numbers and addresses.
11. INTELLECTUAL PROPERTY
a. Company Web Site. Customer must not, without the Company’s
express written consent, copy, reproduce, republish, or otherwise
use any material, in whole or in part, that is located on the Web
Site, including the Company’s sales and marketing materials.
b. Trademark & Copyright Prohibition. Customer must not, without
the Company’s express written consent, use any of the Company’s
trademarks, service marks, copyrighted materials, or other intellectual
property.
c. Misrepresentation. Customer must not, in any way, misrepresent
Customer’s relationship with the Company, attempt to pass itself
off as the Company, or claim that Customer is the Company.
12. CUSTOMER’S PRIVACY
Except as provided herein, the Company will keep confidential Customer’s
information or data collected as required by applicable laws. Customer
understands, acknowledges, and agrees that under urgent or emergency
circumstances, and/or as required by court order, official authority,
police or other law enforcement authority, or any applicable law
or regulation, the Company may make available Customer’s information
or data to the relevant third party. Customer further agrees that
the Company may disclose and share Customer’s information or
data with the Company’s parent companies, co-subsidiaries,
and subsidiaries for internal purposes, including uses related to
Company Services, improvements to Company Services, extending special
offers to Customer, and referral commissions. Customer understands,
acknowledges, and agrees that Customer’s administrative contact
information in relation to Customer’s domain name registration
is public information and the Company is not, and will not, be obligated
to safeguard such information and data from any third party.
13. ASSIGNMENT AND AGENTS
a. Assignment. The rights and liabilities of both Customer and the
Company (collectively “the Parties”) under the TOU will
bind and inure to the benefit of the Parties’ respective successors,
executors, and administrators, as the case may be. However, Customer
may not assign or delegate Customer’s rights or obligations
under the TOU, Order Form, or other agreement for Company Services
executed between the Parties, either in whole or in part, without
the prior written consent of the Company.
b. Bound as Principal. Customer agrees that Customer will always
be bound as a principal to the TOU even if any contract or service
agreement, including any Order Form for domain name registration
or web hosting, is executed by an agent of Customer.
14. MINIMUM AGE REQUIREMENT
a. Customer’s Warranty. Customer represents and warrants that
Customer is at least 18 years of age.
b. Parent or Guardian. Customer understands and acknowledges that
any individual under the age of 18 years (“Minor”) must
have a parent or guardian accept the TOU in order for the Minor to
become a Customer.
c. Parent or Guardian Primarily Liable. A parent or guardian who
accepts the TOU on behalf of a Minor will be primarily liable for
ensuring complete and proper compliance with the TOU, including the
timely and full payment of the charges for Company Services.
d. Continuation of Parent or Guardian’s Liability. A parent
or guardian who accepts the TOU on behalf of a Minor will continue
to be primarily liable for the obligations mentioned in the TOU even
when the Minor has attained the age of 18, unless the parent or guardian
obtains the Company’s express written consent to the contrary.
e. Invalid Acceptance (Null & Void). ANY ACCEPTANCE OF THE TOU
BY AN INDIVIDUAL UNDER THE AGE OF 18 (MINOR) WILL BE DEEMED INVALID
AND THE TOU WILL BE DEEMED NULL AND VOID AS BETWEEN THE COMPANY AND
THE MINOR TO THE EXTENT THAT THE COMPANY WILL NOT BE HELD LIABLE
IN ANY WAY AS A RESULT OF THE MINOR’S AGE OR LEGAL INCAPACITY
OR THE MINOR’S USE OF THE COMPANY SERVICES.
15. GOVERNING LAW AND SEVERABILITY
Any agreement, including the TOU, Order Form, or other agreement
for Company Services, between the Company and Customer, will be governed
by and construed in accordance with the laws of the Province of British
Columbia, Canada without reference to its conflicts of laws principles.
Customer agrees that any litigation or arbitration between Customer
and the Company will take place in such jurisdiction, and Customer
consents to personal jurisdiction and venue in that jurisdiction.
If any provision or portion of the agreement is found by a court
of competent jurisdiction to be unenforceable for any reason, the
remainder of that agreement will continue in full force and effect.
16. FORCE MAJEURE
Customer understands, acknowledges, and agrees that the Company
will not be liable for delays in its performance of the TOU, Order
Form, or other agreement for Company Services caused by circumstances
beyond the Company’s reasonable control, including acts of
God, wars, insurrection, civil commotions, riots, national disasters,
earthquakes, strikes, fires, floods, water damage, explosions, shortages
of labor or materials, labor disputes, transportation problems, accidents,
embargoes, or governmental restrictions (collectively “Force
Majeure”). The Company will make reasonable efforts to reduce
to a minimum and mitigate the effect of any Force Majeure. Notwithstanding
anything contained elsewhere herein, lack of finances will not be
considered an event of Force Majeure nor will any event of Force
Majeure suspend any obligation of Customer for the payment of money
due hereunder.
17. WAIVER, MODIFICATION, & AMENDMENT
Any waiver, modification, or amendment of any provision of the TOU,
Order Form, or other agreement for Company Services, initiated by
Customer, will be effective only if accepted in writing and signed
by an authorized representative of the Company.
18. INDEPENDENT CONTRACTORS
Nothing in this Agreement will be construed as creating a partnership
or relationship of employer and employee, principal and agent, partnership
or joint venture between the Parties. Each Party will be deemed an
independent contractor at all times and will have no right or authority
to assume or create any obligation on behalf of the other Party,
except as may be expressly provided herein.
19. CONSTRUCTION & INTERPRETATION
Wherever in this TOU the masculine, feminine, or neuter gender is
used, it will be construed as including all genders, and wherever
the singular is used, it will be deemed to include the plural and
vice versa, where the context so requires. The term “including,” wherever
used in any provision of the TOU, means “including but without
limiting the generality of any description preceding or succeeding
such term.” The division of the TOU into sections/paragraphs,
and the insertion of headings/captions, are for convenience of reference
only and will not affect the construction or interpretation of the
TOU. Any rule of construction to the effect that any ambiguity is
to be resolved against the drafting party will not be applicable
in the construction or interpretation of the TOU.
20. COMPLETE AGREEMENT & EXCLUSIVITY
The TOU, in addition to the Order Form and any other specific agreement
for Company Services between the Company and Customer, and including
the recitals contained in this TOU, constitute the complete understanding
and agreement between Customer and the Company. Except when expressly
agreed to the contrary in signed writing by an authorized representative
of the Company, the TOU supersedes any other written (including digitized/computerized)
agreement, oral agreement, and/or agreement by conduct. This TOU,
the Order Form, or any other specific agreement for Company Services
between the Company and Customer will each be exclusively between
the Company and Customer only and will not confer any rights in any
third party except as otherwise expressly provided in the TOU.
21. INDEPENDENT LEGAL ADVICE
Customer represents and warrants that Customer has read this TOU
thoroughly, has had sufficient opportunity to seek legal counsel
or has waived such opportunity, and therefore clearly understands
and agrees to all the terms and conditions contained in this TOU. |